Salesforce: AI SDR
CEO built an Agentforce SDR agent to respond instantly to thousands of trade-show leads (up to ~10,000/year), score them, answer basic questions, book meetings in multiple languages, and hand high-priority leads to human reps; also built a technical-support chatbot.
Industry: Biotech research reagents (gene silencing)
Tools named: Salesforce Agentforce, Marketing Cloud
Reported results (as quoted): None reported; SDR agent described as near completion ("putting the finishing touches").
Note: Good small-supplier template for conference-lead follow-up.
Source
Company: AUM BioTech · Vendor case study · https://www.salesforce.com/news/stories/aum-biotech-agentforce-sdr-agent/ · Published Sep 18, 2025
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