Salesforce: AI SDR (website)
$18.9Mper Qualified
Website AI SDR agent ('Eli') tailors conversations by specialty and on-site behavior, qualifies visitors, books meetings in-session, routes chats to SDRs, and emails high-intent visitors who leave before booking.
Industry: Healthcare IT (EHR) (B2B)
Tools named: Qualified Piper AI SDR, Salesforce Agentforce Sales
Reported results (as quoted): "$18.9M in pipeline generated in FY26"; "1,050 meetings booked directly through Eli"; AI emails "seeing a 35% open rate, compared to 11% on traditional email campaigns"; recovery emails produced "91 incremental meetings booked."
Note: Pipeline 'generated' attribution is the vendor's; good analog for selling into clinical specialties.
Source
Company: NextGen Healthcare · Vendor case study · https://www.qualified.com/customers/nextgen
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