Salesforce: rep copilot
Early adopter of Salesforce Life Sciences Cloud for Customer Engagement (agent-first rep app with voice account prep, smart summaries, talk-to-text meeting wrap-ups) to prepare field colleagues for HCP engagement.
Industry: Pharma
Tools named: Salesforce Life Sciences Cloud for Customer Engagement, Agentforce
Reported results (as quoted): Pfizer CDTO: "This relationship has already shown promise in reducing the administrative burden on our teams, freeing them up to focus on engagement with healthcare professionals"
Note: Qualitative only. Same release names Fidia Farmaceutici as an adopter.
Source
Company: Pfizer · Source: Salesforce · https://www.salesforce.com/news/stories/life-sciences-cloud-for-customer-engagement-availability/
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