Proton.ai: next-best-action
Fed ~10 years of ERP transaction data into an AI engine that gives each of 175 inside reps a daily plan of who to call and what to discuss (e.g., lapsed reorders), and powers e-commerce recommendations; expanding to outside sales.
Industry: Industrial supplies distribution
Tools named: Proton.ai, Infor SX.e
Reported results (as quoted): CMO/CTO: "The ROI on the e-commerce piece alone was immediate. We've seen well over seven figures in attributed revenue"; new reps got "up to speed much faster."
Source
Company: R.S. Hughes · Vendor case study · https://www.proton.ai/case-study/rshughes
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