Salesforce Agentforce Sales: Log calls, emails, and meetings to Salesforce automatically
Conversation capture can log calls, emails, texts, and calendar events in Salesforce, and is designed to reduce manual CRM updates.
How to do it
- Turn on conversation capture
- Connect email and calendar
- Spot-check that activity lands on the right record
Source
Source: Salesforce · https://www.salesforce.com/sales/ai/ · Checked Oct 24, 2026
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