Palantir Foundry / AIP: Connect customer demand signals to delivery, sourcing and pricing decisions
In a Palantir-hosted AIPCon 11 talk, Hexion's CEO says the chemicals maker built one Palantir ontology across customer demand, inventory, delivery, sourcing, supplier contracts, costs and pricing. For vendor-managed-inventory customers, an agent can sense a spike in consumption, expedite existing orders and propose a new delivery schedule, then write the decision back to downstream systems. A downstream customer-targeting agent recalculates which customers are attractive after cost changes, and the CEO says chemists, operators and commercial teams still make the decisions. He credits the $300M EBITDA improvement to Hexion's whole three-year transformation, not to Palantir; no Palantir-specific outcome figures are given.
How to do it
- Model customers, orders, inventory, suppliers and pricing in one ontology
- Let an agent watch customer consumption and propose a revised delivery schedule
- Have the commercial team review the proposal, then notify the customer
Source
Vendor case study · https://www.youtube.com/watch?v=Qi9PsPw8OXM · Published Sep 10, 2026
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