Microsoft Copilot / Dynamics 365 Price and quoteVendor case study

Microsoft: RFQ parsing

70%per Edstem

Custom LLM email parser reads RFQs in any format, maps items to the product database, automates vendor outreach and follow-ups, and consolidates vendor + stock pricing into the customer quote, with a live RFQ dashboard.

Industry: Industrial hardware distribution
Tools named: Custom build by Edstem on Microsoft Azure; SendGrid

Reported results (as quoted): "Processing time fell by 70%." Headline also claims "<1Min Customer Response Time".

Note: ~100-person company.

Source

Company: Mattsco · Vendor case study · https://www.edstem.com/case-studies/building-ai-powered-rfq-automation-that-reduced-processing-time

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