Microsoft Copilot / Dynamics 365 Save rep timeSellerSource: Microsoft

Microsoft Dynamics 365 Sales (Copilot): Find product and sales content in SharePoint from the CRM

Copilot in Dynamics 365 Sales can get information from SharePoint in chat, so sellers find the right document without leaving the deal record.

How to do it

  1. Open Copilot chat in Dynamics 365 Sales
  2. Ask for the document or answer you need
  3. Share the relevant content with the customer

Source

Source: Microsoft · https://learn.microsoft.com/en-us/dynamics365/sales/copilot-overview · Page updated Oct 13, 2026

Related use cases

Get The Sales Prompt Playbook free, plus The Next Best Action weekly email (optional; the hub stays open)